Conflict management in healthcare leadership a narrative review example Particularly vulnerable to such occurrences are recent graduates and those with limited professional experience. The subsequent manuscript will describe some specific strategies utilized for patient-centred conflicts. The Role of Leadership Leaders in healthcare settings play a pivotal role in conflict resolution: Feb 20, 2024 · For example, if a new healthcare regulation introduces fresh conflicts, apply your conflict management approaches to get at the underlying functional problem. Method: A descriptive correlational study was conducted with 250 third-year and fourth-year students at a nursing college in Saudi Arabia. In view of recent recommendations to explicitly address power and conflict in health professions education, adopting more constructive approaches toward power and conflict may be helpful Creating a safe environment for nurses is one of the major priorities in today’s healthcare systems. This qualitative research analyzed the effects of conflict management techniques on organizational productivity in the healthcare sector. Offer regular workshops or seminars on effective communication and conflict resolution techniques. Methods: A comprehensive literature In our study, hospital leader and patient voices were added to health care providers’ perspectives, which expanded understanding of the contrib-uting factors and consequences of health care confl ict. These findings highlight the complexity of transitioning from academic training to professional practice. Data extraction and narrative synthesis were used to report the findings. Sep 1, 2024 · In light of the ongoing global health crisis, the significance of leadership within the healthcare sector has intensified. Enhance healthcare leadership with skills in negotiation, conflict resolution, and feedback to manage challenges and build trust across clinical teams. Conflict and its management and resolution is a fundamental aspect of improving health care outcomes, patient satisfac-tion, and the well- being of health care professionals globally. Enable a Culture of High Performance Six steps to conflict resolution: Best practices for conflict management in health care Methods This narrative review explores the existing literature on compassion and leadership and their combined impact on patient safety and healthcare quality. Typically associated with change and short-lived, it may be functional To explore professionals' experiences and perceptions of whether, how, and what types of conflicts affected the quality of patient care. 02. The literature for this purpose was gathered from published research articles, reports, recommendations and guidelines. The purpose of this paper is to evaluate the effectiveness of negotiation training delivered to senior clinicians, managers and executives, by exploring whether staff members implemented negotiation skills in their workplace following the training, It also discusses how compassion is different from empathy and explores the impact of both compassion and leadership on patient safety and healthcare quality. Their negative consequences and the outcomes on nurses and healthcare organizations have been well described. Identifying the underlying causes of conflict and choice of conflict management style will help practitioners, leaders and managers build an organizational culture that fosters collegiality and create the best possible environment to engage in effective conflict management. Management should ensure autonomy, provide tangible support, reduce administrative burden, advocate for diversity of clinical healthcare roles in positions of interdisciplinary leadership, and communicate effectively. Despite a range of leadership theories, models, and This review highlights the prevalence of transformational leadership, which constitutes 69. It highlights the importance of skilled facilitation in navigating complex, mul Dec 22, 2022 · Physician–nurse conflict resolution styles in primary health care Beyond fight or flight: the need for conflict management training in medical education Interprofessional conflict and conflict management in an educational setting Teaching conflict resolution in medicine: lessons from business, diplomacy, and theatre Jun 12, 2025 · Results: The review identified several key challenges faced by newly qualified nurses in leadership roles, including conflict management, decision-making under pressure, and effective communication. Objective: This rapid review aims to assess the impact of this conflict on health services and evaluate the health consequences for Sudan's population. Jan 1, 2025 · In a literature review analyzing conflict management styles among nursing students, it was observed that constructive/positive styles of conflict management, such as integration and collaboration, were most commonly used by students. It is possible for healthcare professionals to engage in conflict assertively and respectfully as a means for personal and organizational growth and innovation in practice. Looking for nursing conflict examples? Read this paper to find a scenario in the healthcare setting examples of conflict resolution in nursing. Jul 29, 2024 · Journal of Medicine and Healthcare, “Conflict Management in Healthcare Leadership; A Narrative Review” Journal of Nursing Management, “Nurses’ Experiences of Conflict Management at a Teaching Hospital in Namibia: A Qualitative Study” It also outlines the need for self-assessment of conflict management skills, essential conflict management strategies and effective leadership tactics to resolve a range of conflict management challenges. (2017) argue that “management and leadership of healthcare professionals is critical for strengthening quality and integration of care” (p. The findings underscore the need for tailored conflict management training to enhance job satisfaction and work relations in nursing environments. Despite training of nurse leaders and managers around areas of conflict resolution, the problem of staff relations Understanding the implications of these styles is crucial for healthcare organizations seeking to optimize their leadership structures, improve overall efficiency, and deliver superior patient care. 04. Sfantou et al. It concludes by emphasizing the importance of early intervention and effective handling of conflicts by professional communication. Several randomized controlled trials have demonstrated that Dec 9, 2024 · The current paper explores the facilitative role of leadership in the context of peacebuilding and conflict resolution. Discover how emotional intelligence training, mediation & transparent decisions improve collaboration. Mar 31, 2023 · This report provides an in-depth analysis of conflict management within a healthcare center, including leadership styles and resolution. Data sources Aug 30, 2024 · Introduction: Although concern related to conflicts within health care teams has been discussed in the literature, most studies have focused on individuals’ personal conflict management style A review on conflict in the healthcare domain presents extensive and rather dated research on conflict management styles between staff nurses and nurse managers; however, no research has been conducted yet on conflict resolution styles in the physician–nurse relationship or in primary health care. 4 Similar requirements have been added for physician leaders. Conflict resolution in nursing leadership identifies underlying issues and creates better solutions. Conflict is a complex phenomenon characterised by the experience of negative emotional reactions to perceived disagreements between two or more parties. Sep 24, 2025 · Effective conflict management ensures that the focus stays on the patient’s needs, leading to better healthcare outcomes. 73). Doctor of Nursing Practice Projects. Conflict management seeks to resolve the disagreement or conflict with positive outcomes that satisfy all individuals Mar 12, 2024 · In 2009 The Joint Commission recognized the need for such frameworks for conflict resolution as a key component of providing high quality care and creating a culture of safety. Unaddressed conflicts can have detrimental consequences on patient care, team morale, and organizational productivity. Therefore, understanding conflict, applying conflict resolution strategies in the leader's role, building approaches to addressing essential conflict, and resolving it are critical to effective leadership. Their chief strategies for resolving subordinate For researches who study conflicts management strategies in animals and humans alike | Explore the latest full-text research PDFs, articles, conference papers, preprints and more on CONFLICT Feb 28, 2024 · INTRODUCTION Conflict and its management and resolution is a fundamental aspect of improving health care outcomes, patient satisfaction, and the well-being of health care professionals globally. Nov 20, 2024 · Request PDF | On Nov 20, 2024, Maisa Al Kiyumi published Conflict Management in Healthcare; A Narrative Review | Find, read and cite all the research you need on ResearchGate Effective healthcare leadership is essential to ensure high-quality patient care and foster a supportive work environment for healthcare professionals. 1 Conflict is widely seen to be inevitable in healthcare settings. May 13, 2025 · Background The ongoing armed conflict in Sudan, which began on April 15, 2023, has severely impacted the nation's health care system, exacerbating existing vulnerabilities and creating new public health challenges. Conflict is inevitable in healthcare and often intensified by the high-stakes, stressful environment and diverse team dynamics. Findings – The study suggests that the servant leaders manifest conflict management styles which are more persuasive, humane and participative. This article delves into the significance of conflict management in healthcare, exploring its multifaceted impact and highlighting the role of leadership in Created Date20240401224854Z Lastly, we will analyze the relationship between leadership and conflict management through a literature review. The successful execution of shared responsibility by the healthcare Maddalena, Kris, "Conflict Resolution in Healthcare: The Vital Role of Developing Conflict Management Skills among Nurse Leaders" (2023). Management of Conflict Ultimately the parties agreed to work with individual coaches that would empower them to find a way to effectively communicate their perceptions of the conflict, as well as to propose solutions for resolution. Conflict resolution is not merely a Dec 27, 2023 · This article delves into the significance of conflict management in healthcare, exploring its multifaceted impact and highlighting the role of leadership in fostering a conflict-resilient work Objective: This systematic review aimed to identify the most prevalent conflict management styles and strategies employed by nurses in clinical settings and to examine the factors associated with their selection. Nov 29, 2024 · Impact The characterisation of conflict management competency allows the creation of simulated scenarios that are free of associated risks. 1 The national health service (NHS) identifies three major forms of conflict: task conflict relates to differences in opinions and viewpoints. In addition, this review also provides strategies for the improvement of patient safety and healthcare quality through compassion and effective leadership. It could be among any group of healthcare professionals or healthcare team between different group of healthc … Conflict Management in Healthcare Leadership; A Narrative Review Maisa Hamed Al Kiyumi Department of Family Medicine and Public Health, Sultan Qaboos University hospital, Sultan Qaboos University Jan 28, 2019 · The conflict is a disagreement within oneself or differences or dispute among persons that has potential to cause harm. Our discussion will not be addressing the need for conflict management process or policy for just leadership, but instead will propose how to install a conflict management-based approach for patients who have questions about the outcome of care and for employees and managers who are dealing with conflict on the front lines in the environment of The Theory of Conflict is inevitable, especially for leaders. We conducted 82 semistructured interviews with randomly selected health care professionals in a Swiss teaching Healthcare institutions should focus on administrative and climate interventions to prevent and address MI. Conflict is a problem that arises in an organization where constant human exchanges occur. Additionally, the findings facilitate a comprehensive analysis of how conflict management competency influences leadership competency and ethical principles in nursing teams. Findings demonstrate that conflict management approaches, such as encouraging open communication and collaboration, are likely to improve organizational productivity in the case of any healthcare facility. This review aims to consolidate existing healthcare leadership literature to provide Nov 4, 2024 · Effective healthcare leadership is essential for ensuring high-quality patient care, enhancing organizational performance, and fostering the professional development of healthcare professionals Dec 31, 2023 · Article on Conflict Management in Healthcare Leadership; A Narrative Review, published in Journal of Medicine and Healthcare on 2023-12-31 by [object Object]. Jul 1, 2024 · Abstract Introduction: Although concern related to conflicts within health care teams has been discussed in the literature, most studies have focused on individuals' personal conflict management style identification or on managers resolving workplace conflicts between parties. 57% of the leadership styles cited, and underscores its pivotal role in improving the work environment, effectiveness in nursing care, conflict management, team commitment, and adaptability to change within healthcare settings. This research addresses this gap by thoroughly reviewing the literature on leadership styles in healthcare management. Design: Integrative literature review. Consultant Family Medicine and Endocrine Specialist, Sultan Qaboos University Hospital - Cited by 424 - Endocrinology - women health The findings of this narrative review illuminate how horizontal violence can manifest in both physical and psychological forms and how it often becomes normalized among the healthcare professionals who endure it. This article delves into the significance of conflict management in healthcare, exploring its multifaceted impact and highlighting the role of leadership in Dec 31, 2023 · The article explores various conflict management models, providing healthcare leaders with a toolkit for effective conflict resolution and highlights the role of emotional intelligence and ethical leadership behaviors in conflict mitigation and discusses the need for a dynamic conflict management framework and its implications in the healthcare environment. Oct 10, 2016 · Purpose The purpose of the present study was to examine the choice of conflict management strategies made by servant leaders. Dealing with conflict fairly and effectively can help you gain the respect of your nursing staff and grow as a leader. The Joint Commission has issued a Leadership Standard that requires conflict management process to be available to administration, medical staff leadership and the governing board. 1 Failure to address conflicts effectively can result in costly medical errors, litigation, decreased job satisfaction, reduced productivity and turnover, incivility, and generally strained health care Jul 3, 2023 · Conflict is the disagreement or difference of opinions between or among individuals that can be potentially harmful to any organization. Master negotiation, conflict resolution, and feedback strategies to strengthen healthcare leadership, resolve disputes, and improve team collaboration. Potential sources of conflict are hierarchy issues and interdisciplinary concerns. It has a certain impact on patient outcomes, including the patients’ recuperation rate, the quality of services, and well-being. Given the high-pressure nature of healthcare, coupled with the diverse personalities and expertise of team members, conflicts can arise due to differences in opinions, values, and communication styles. This includes learning how to explain step-by-step treatment plans to patients and their families, thereby increasing understanding and cooperation from the patient’s side. Jan 26, 2017 · Abstract Conflict is a consistent and unavoidable issue within healthcare teams. Examples of conflict in healthcare settings include disputes between two or more nurses, between physicians and nurses, or between healthcare providers and patients (or their families). Prioritize collaboration for better outcomes. The psychology of leadership conflicts in healthcare. 01 requires that “ the hospital manages conflict between leadership groups to protect the quality and safety of care ”. Ethical leadership and 2 Effective Negotiation and Conflict Management Using Negotiation and Conflict Management Principles To manage power struggles effectively in healthcare settings, managers should leverage the principles of negotiation and conflict management. Despite training of nurse leaders and managers around areas of conflict resolution, the problem of staff relations, stress, sickness and retention remain. Dispute system design (DSD) experts recommend processes that emphasize the identification of the disputing parties’ interests and that avoid reliance on exertions Conclusions This review highlights the importance of developing characteristics, such as collaborative resolution, collaborative support and balanced compromise, for effective conflict management by nurse managers. New members of staff entering an already established healthcare team Mar 1, 2023 · This study aimed to investigate the relationship between emotional intelligence and conflict management strategies from the head nurses' perspective. Jan 10, 2025 · Explore the essential healthcare leadership skills every professional needs to succeed today, with real-world examples. Nov 3, 2024 · Conflict Resolution Strategies Healthcare is an inevitable aspect of any collaborative environment, and healthcare teams are no exception. In the workplace setting, it often involves personal agendas, insights, or goals versus the agendas, insights, or goals of the group or team. Jan 28, 2019 · The conflict is a disagreement within oneself or differences or dispute among persons that has potential to cause harm. Jul 11, 2024 · The findings of this narrative review illuminate how horizontal violence can manifest in both physical and psychological forms and how it often becomes normalized among the healthcare professionals who endure it. It is inevitable and may occur in any profession including healthcare. 1 Failure to address conflicts effectively can result in costly med-ical errors, litigation, decreased job satisfaction, reduced pro-ductivity and turnover, incivility, and generally strained health care systems This review offers a background in organizational conflict studies, summarizing social scientific advances to provide a conceptual foundation for nursing conflict research. By listening and collaborating, you can resolve conflicts constructively to maintain a positive work environment. Conflict arises from issues with interpersonal relationships, change and poor leadership. Dec 23, 2024 · Effective conflict resolution is closely linked to collaboration and communication, with proactive strategies being more effective in preventing conflicts. 2 3 Without appropriate and timely management, conflict can result in harmful consequences for hospitals (legal costs, staff Purpose The combination of power and conflict is frequently reported to have a detrimental impact on communication and on patient care, and it is avoided and perceived negatively by health care professionals. Objective: This rapid review aims to assess the impact of this conflict on health services and evaluate the health consequences for Sudan’s population. Dec 11, 2024 · This qualitative research analyzed the effects of conflict management tech-niques on organizational productivity in the healthcare sector. As healthcare systems rapidly become more complex, healthcare leaders are navigating expanding role scopes and increasingly varied tasks to ensure the provision of high-quality patient care. "Conflict mitigation is also necessary to improve care safety and minimize the risk of preventable complications in patients. Introduction: according to available literature workplace incivility, lateral violence and bullying among nurses are widely diffused. A well-designed conflict management process for hospital leaders should both retain the positive benefits of constructive conflict engagement and minimize the adverse consequences that unmanaged conflict can have on patient care. Dec 3, 2023 · Conflict management is a crucial part of the clinical environment. We will briefly review sources of conflict in the ICU, provide several examples and discuss methods of conflict resolution and management. Active listening and empathy are crucial, as they help build trust and open the door for productive dialogue by demonstrating an understanding of all Nov 12, 2020 · Extract Conflict in healthcare is commonplace, may be increasing, and is hardly surprising given the combination of a high stress environment and multiple stakeholder involvement. Addressing interpersonal conflicts and aligning personal values with organisational goals is essential for maintaining team cohesion and reducing stress. ABSTRACT Conflict resolution is not merely a skill but an essential leadership competency for healthcare professionals. Read the article Conflict Management in Healthcare Leadership; A Narrative Review on R Discovery, your go-to avenue for effective literature search. Given this consideration, the significance of appropriate leadership styles cannot be overstated. We would like to show you a description here but the site won’t allow us. ABSTRACT Conflict is a consistent and unavoidable issue within healthcare teams. BACKGROUND:99981231160000-08'00' Despite May 12, 2023 · Conflict Management in Healthcare Leadership; A Narrative Review Authors: Maisa Hamed Al Kiyumi Received: 2023-12-15Accepted: 2023-12-20Published: 2023-12-28 May 31, 2022 · Aim: To investigate nursing students' leadership and conflict management styles and determine the relationship between their leadership and conflict management styles. Findings demon-strate that conflict management approaches, such as encouraging open com-munication and collaboration, are likely to improve organizational productiv-ity in the case of any healthcare facility. Methods The study utilized a quantitative, cross-sectional correlation design. Articles focusing on the impact of armed conflict on health care services were included. It Conflict Management in Healthcare Leadership; A Narrative Review Maisa Hamed Al Kiyumi Department of Family Medicine and Public Health, Sultan Qaboos University hospital, Sultan Qaboos University, Oman Jan 26, 2017 · This paper explores the concept of conflict, the importance of addressing causes of conflict, effective management, and the relevance of positive approaches to conflict resolution. The Collaborative Care model is a systematic strategy for treating behavioral health conditions in primary care through the integration of care managers and psychiatric consultants. Nursing literature frames conflict as a feature of the workplace environment, equated with emotion—particularly incivility. Discussion This review underlines the benefits of mediation as a conflict resolution method between patients and physicians, comparing it with the traditional court system. The objective of this paper is to critically review published studies on leadership elements in the healthcare sector. By reading this chapter, I hope that readers will understand conflict, the role it plays within teams and organizations, and the importance of developing conflict management skills for leaders. Effectively managing such issues requires dedicated conflict management strategies that help foster a more cooperative and J HC Mgmt 54(2) Mar/Apr 2009. The purpose of this review was to identify significant components in the field of conflict with particular attention Aug 1, 2024 · Abstract: OBJECTIVE: c This narrative review seeks to identify the scope, causes, and suggested solutions to both eliminating the toxic work environment h (TWE) within a healthcare setting and maintaining a harmonious work environment, especially those in high volume areas such e as emergency departments, primary care clinics, and urgent care clinics. Abstract Conflict resolution is not merely a skill but an essential leadership competency for healthcare professionals. Enhance healthcare with effective conflict management: open communication, mutual respect, and continuous improvement. Jan 29, 2016 · Identifying the underlying causes of conflict and choice of conflict management style will help practitioners, leaders and managers build an organizational culture that fosters collegiality and create the best possible environment to engage in effective conflict management. Leadership Standard LD. In healthcare systems, leaders must recognize this factor as an essential part of the expression of the leadership role. Jul 16, 2024 · This review highlights the prevalence of transformational leadership, which constitutes 69. Effective nurse leaders invest time understanding the causes of conflict and learn how to manage and… The 2001 Making Health Care Safer report 12 provided one of the early reviews concerning the topic of healthcare team-training in a chapter entitled ‘Crew Resource Management and Its Application in Medicine’. Abstract Objectives To review leadership for dentists in patient facing, primary care dental practice. Methods A three stage systematic review with narrative synthesis included stage 1: a scoping overview of management and leadership policy context; stage 2: systematic review of review of leadership in healthcare; and stage 3: systematic focused review of leadership in patient-facing dental Background The ongoing armed conflict in Sudan, which began on April 15, 2023, has severely impacted the nation’s health care system, exacerbating existing vulnerabilities and creating new public health challenges. Dec 15, 2023 · It also outlines the need for self-assessment of conflict management skills, essential conflict management strategies and effective leadership tactics to resolve a range of conflict management challenges. Design Integrative literature review. The purpose of this paper is to discuss different approaches to conflict management in the nursing field. Methods A rapid review A literature review suggests that conflict should be defined in a positive and comprehensive way that facilitates constructive resolution. Conclusions. Design/methodology/approach The present qualitative study uses the Feb 5, 2025 · Provide Training: Equip staff with skills in conflict management and communication to handle future disagreements more effectively. However, problematic situations because of personal issues, poor leadership, and the absence of morale can deteriorate outcomes and influence the work of a health . Conflicts arise due to multiple factors, including resource limitations, communication barriers, and varied perspectives on patient care. Sep 8, 2020 · Originality/value: This review consolidates evidence surrounding the implementation and evaluation of a leadership model gaining prominence in health care. J HC Mgmt 54(2) Mar/Apr 2009. lhcnzwh pfbx jjif gwobjt hiuvqlp izfxr gpfoh prwds wszzbt binjje egdul oyxzqvxr glnujbp jbdemvgf iffon