Zesco meter number. The Emergency tariff adjustment is applicable .
Zesco meter number Search for the Daily Load Shedding Schedule Load Management Schedule Search Enter your Prepaid Meter Number Meter number or the customer account number can be used to register. Additionally, you require a mobile phone to make the payment using Tingg USSD as described below: DIAL *265# on your mobile phone. we regret the inconvenience caused. Jan 2, 2025 · Alternatively, some third-party platforms also offer Zesco unit purchases. It may display errors if there is overload, communication issues with the meter, technical challenges, or used tokens, among others. Showing 1 to 10 of 15 entriesPrevious 1 2 If not, kindly share your meter number, active mobile number and directions to you to our inbox. These customers normally have high demand for power. Spanning a vast 56,000 kilometers nationwide within the 400V to 66kV range, this network comprises substations, transformers, and service wire connections. What this means is that if you enter your meter number incorrectly when purchasing the token, your meter won’t accept it. The app which has been developed internally by ZESCO is focused on allowing customers access services through their mobile phones at their convenience at the click of a button. Oct 5, 2024 · There are different prepaid meter codes because of different brands in use. Alternatively, you can access the schedule and other services more conveniently by downloading the updated My ZESCO Mobile App. Entering Meter Information Input your Zesco meter number and the amount of units you want to purchase. Meter number or the customer account num… Nov 22, 2024 · CUSTOMER NOTICE Alert: Update Your ZESCO Prepaid Meter Now! To ensure uninterrupted power supply, update your ZESCO prepaid meter with Key Change Tokens (KCT) by Sunday, 24th November 2024. To access the schedule for your area, simply dial *3600#, select option 5, and enter your meter number. It is also a requirement that customers signup for the SMS service prior registering for the ZESCO Mobile App service. You may retrieve your prepaid tokens (ZESCO units) on the following platforms: dial Self Service USSD Code *3600# or Call 322 & 0211363636, WhatsApp number Apr 5, 2023 · How to pay your Zesco Power bill via mobile To pay your Zesco power bill, you need to have your account number available. This process, integral for both individuals and companies alike, starts with providing detailed customer data including names, identity numbers, contact information, and addresses. To Alternatively, you can visit any ZESCO customer service centre or a designated ZESCO agent in person. Each time I dial 009 t May 27, 2020 · fixed coz the power keeps going on and off 5 yrs Muzondiwa Malaya Tembo I have low voltage at our place since Thursday last week, We are even failing to use the fridge, We pump water in the tank, Zesco please this is agent kindly help us out, my meter number is 04268436930 4 yrs John Choombe Good morning Zesco, last evening I bought ZESCO Mobile provides ZESCO customers with an efficient and effective way to report faults, lookup their new installation status, track previously purchased tokens for power among other features. Meter number or the customer account num… Tariff Adjustments for Emergency PeriodIn April 2023, the Energy Regulation Board (ERB) approved ZESCO Limited's multi-year tariffs for a five (5) year period from 2023 to 2027. e. ZESCO also recommends downloading the upgraded My ZESCO Mobile App, which includes the new schedule and offers a range of other ZESCO services. Where meter readings have not been taken ZESCO LIMITED may estimate the consumption for the particular month as being equal to the average consumption. They have codes for checking credit balance, meter number, etc. Register or login to get started with your application. Each of these meter has unique code that perform different functions. Retrieve your ZESCO tokens with ease. ZESCO offers postpaid services to high demand customers who use power first and are billed on a monthly basis. The tariffs for electricity consumption will be in accordance with the approved tariffs by the ERB from time to time. During the COVID-19 epidemic Jul 21, 2024 · ZESCO Limited Announces New Power Rationing Schedule Starting July 22, 2024 To access the schedule for your area, dial *3600#, select option 5, and enter your meter number. This is found on your electricity meter. Jul 1, 2023 · Learn how to update your meter. May 27, 2020 · ZESCO Limited has launched a mobile application aimed at improving service delivery by allowing customers to easily and quickly access information and get real time responses on services. ZESCO has launched the token identification TID roll over exercise which will see the upgrading of prepaid meter software across the country. So, it is vital to identify these errors to enable you to fix them with ease. It is also a requirement that customers signup for the SMS service ZESCO LAUNCHES NET METERING PROGRAM TO BOOST RENEWABLE ENERGY ADOPTION Lusaka, Zambia – 30th July 2024 – ZESCO Limited announces the launch of the Net Metering Program, set to begin on 1st August 2024. Area, road and any nearest feature (clinic, school, church, bar or nearby house number) to help us easily locate site. Present your meter number and payment proof, if available, for immediate assistance. Have your meter number, ID, TPIN, and installer's certification ready. Our technicians will inspect your installation, and if successful, you'll get a FREE bidirectional net meter! Hurry! This offer is limited to the first 1,000 applicants. Download Media Release AUG 24, 2024 The Distribution and Customer Service Directorate stands as the final link in ZESCO's integrated value chain, tracing its roots from Generation through Transmission. While the 2023 retail tariffs were approved effective 1 May 2023, the subsequent tariffs from 2024 to 2027 were conditionally approved subject to the ERB's annual review. This is in line with The Electricity (Net Metering) Regulations, 2024, and is designed to promote the adoption of renewable energy sources among our customers, allowing them to generate Get Simon Mfula's email address (s******@zesco. Jun 2, 2023 · Learn how to update your ZESCO prepaid meter with this step-by-step guide. Customer Service Portal Welcome to the ZESCO Customer Portal , where you can easily access all of our services. Sep 18, 2024 · There are different types of errors that your prepaid meter can display, depending on the fault or challenges the meter has. ZESCO Limited announces a new power rationing schedule starting July 15, 2024. Dec 20, 2022 · The calculations are accurate for Zambian users on Zesco meters and will be updated on any tariff changes. Don't miss out on this amazing opportunity to take control of your energy! Exciting news from ZESCO! Apr 18, 2025 · Prepaid meter tokens are meter-specific, so if you entered the wrong number during the purchasing process, your meter may reject the token. zesco have installed new lines on the eastern side of the lusaka road which are touching the existing lines feeding Kangomba its been 3 days now only running with one phase. To access the schedule for your area, dial *3600#, select option 5, and enter your meter number. *Download the upgraded My ZESCO Mobile App for the schedule and other services. Apply Now Have the following items handy: ZESCO Service or Meter Number Copy of NRC or Passport (Certificate of Incorporation for businesses) Taxpayer Identification Number (TPIN) Consent Letter from landlord (if renting) Landmark or GPS Coordinates of property Fill in all details accurately Submit for review Sign up or Login to proceed A prepaid meter enables you buy electricity units in affordable quantities before use. It is also a requirement that customers signup for the SMS service Zesco Customer Application Form PDF Details Stepping into the realm of obtaining electrical service from ZESCO Limited requires navigating through the comprehensive Customer Application Form. How can we serve you today? ZESCO : Pre-Payment Metering System Zambia Name of the Organization : ZESCO Limited Type of Facility : Pre-Payment Metering System Country : Zambia. Customers need to first sign up before using the application. To find the schedule for your area, dial *3600#, choose option 5, and enter your meter number. ZESCO To get last zesco token,please enter your meter number then click find Cancel To view last purchased zesco token for your meter number click here For queries call customer care on 5950 Toll free good afternoon Zesco my message comes from Kabwe Kangomba area. ZESCO Mobile provides ZESCO customers with an efficient and effective way to report faults, lookup their new installation status, track previously purchased tokens for power among other features. co. Nov 1, 2024 · ZESCO POWER SUPPLY UPDATE - 1 NOVEMBER 2024 As of 1st November 2024, the emergency tariff adjustment has taken effect, and ZESCO Limited has increased daily electricity supply from 3 to 5 hours. May 27, 2024 · ZESCO which is an Energy Utility Company that Generates, Transmits, and Distributes electricity across Zambia, has provided a method for how their customers can retrieve the purchased token or units just follow the steps below. Dial *115# → 4 → 1 → 1 → 2 → Enter Meter Number → 1 **View your old tokens instantly! ZESCO Mobile provides ZESCO customers with an efficient and effective way to report faults, lookup their new installation status, track previously purchased tokens for power among other features. Shit has been disturbing me ever since as I know I have just a few units left on the meter before my power goes out permanently. Meter number or the customer account number can be used to register. Get 5 free searches. How can we serve you today? Aug 24, 2025 · Kindly inbox your meter number, nearest landmark to your premises and an active contact number for complaint registration. Alternatively, dial *3600# or 322/0211363636 or use ZESCO WhatsApp number +260762626977 by following the prompts to register a fault for follow- ups. Beyond its infrastructure, the Directorate is dedicated to a customer This video demonstrates how to check your electricity prepaid meter number from the User Interface Unit quickly. Caroline Mwaba Mwenya and 457 others 458 130 Last viewed on: Oct 30, 2025 ZESCO Limited is a power utility owned by the Government of the Republic of Zambia that supplies electricity and energy solutions within Zambia and the Sub Saharan region. Alternatively, dial *3600# or use ZESCO WhatsApp number +260762626977 by following the prompts to register a fault and for follow-ups. To view last purchased zesco token for your meter number click here For queries call customer care on 5950 Toll free The Distribution and Customer Service Directorate stands as the final link in ZESCO's integrated value chain, tracing its roots from Generation through Transmission. Alternatively, dial *3600# or use ZESCO WhatsApp number +260762626977 by following the prompts to register a fault for follow- ups. Create Your Account Join our energy management system today Meter / Services No Enter your meter number to auto-fill details Name Phone Number Enter only the last 9 digits Welcome to ZESCO Portal Sign in to manage your account Meter / Service Number Password Remember me Oct 2, 2024 · Checking electricity meter number is quite simple since it can be check online or through the use of different codes. Beyond its infrastructure, the Directorate is dedicated to a customer Did you know that on 30th March, 2023 ZESCO Limited officially flagged off the upgrade of prepaid meter software under the TID Rollover exercise? Here is how ZESCO LIMITED shall install a meter at every point of supply. How NEW LOAD RATIONING TIMETABLE – JULY 2024 ZESCO Limited announces the new load rationing schedule to run from 1st July 2024. Welcome to the ZESCO Customer Portal , where you can easily access all of our services. The prepayment meter works the same way as a pre-paid cell phone system, pay as you use 2 wks Zesco Limited Good afternoon Tasha Muzelenga,thank you for getting in touch with ZESCO, kindly share your meter number and active mobile number for complaint ZESCO Limited is pleased to announce a new load rationing schedule effective from July 8, 2024. i need feed back 9 mos Zesco Limited Hello Kenneth Mwanza, thank you for reaching out to ZESCO, we sincerely regret the delay in May 27, 2020 · 5 yrs 2 Justin Chendalumbi Power are coming faint for 3 weeks now in kabanana Mai chola area Lusaka transformer number is 9220 5 mos Zesco Limited Good morning, Justin Chendalumbikindly inbox your meter number, home address and mobile number for Pay bills from the comfort of your office View all services To get your last ZESCO token,please enter your meter number then click search button Streamline your power connection process with our digital platform. Astone Simukonda and 161 others 162 146 Kenneth Mwanza complaint number 31737585 is still pending stolen cables. You will need to provide or input location details i. To access the schedule for your area: *Dial *3600#, select option 5, and enter your meter number. The Emergency tariff adjustment is applicable For the past 3 days, I've been unable to check my electricity unit balance on my Kaduna Electric Elsewedy Prepaid Meter Customer Interface Unit. Select Utilities then Electricity Select ZESCO. Applicants are expected ZESCO Mobile provides ZESCO customers with an efficient and effective way to report faults, lookup their new installation status, track previously purchased tokens for power among other features. See other types of meter below and how to ch Mar 18, 2025 · Hi Kisa Banda,thank you for getting in touch with ZESCO, kindly share your meter number and active mobile number for complaint registration. zm) and phone number () at RocketReach. Have a metter number handy. The token identification is a special code used to To Check ZESCO Load Management Schedule in your arear simply dial *3600# and then choose option 6. CUSTOMER CARE We have several Customer Service Centres, Pay Points and TPV’s across the nation for your ease of access to the following services; purchase of electricity tokens, processing of your bill or capital contribution payments, processing of your application for power or cessation, processing of requests for power supply variation, change of account details, registering you on our You can report a fault without ZESCO account or meter number, as a passerby. I've checked my meter box and we are at 190 volts on all 3 phases. Search for the Daily Load Shedding Schedule Load Management Schedule Search Enter your Prepaid Meter Number ZESCO’s operations cut across the electricity value chain being generation, transmission, distribution, and supply. Feel free to leave any feedback on features you would like to see or errors you experience. Aug 21, 2025 · Starting August 26, 2024, ZESCO Limited will implement a revised power rationing schedule. Jan 9, 2024 · Zesco Limited's post Zesco Limited Jan 9, 2024 Easily report fault or file complaints by dialing *3600# using your phone. on the new bypass road. Meter number is vital because it can be used to track energy consumption, among others. The Corporation owns and operates a number of hydropower stations with a combined power generating capacity of more than 2900 Megawatts. ZESCO also Zambia's power grid is being modernized with Iskraemeco’s smart infrastructure solutions, enhancing energy efficiency and remote meter reading. sxbfoufpphbvnycnvaukgapdjalqnkypevxfgxftboztkkogglkfcpiwcviefajvmkehgrvooqn