Dell ac adapter not recognized First try a new OEM Dell adapter -- if it's recognized then you know the cause. Mar 2, 2009 · The ac dapter problem seems to be HUGE!!!!!! I am having the same problem, but can't seem to find an offical Dell resolution . Battery doesn't charge. 7 GHz so i cant do much. Oct 26, 2024 · If you are facing issues with your Dell AC adapter, such as it not charging your laptop properly or not being recognized by the system, resetting it can often resolve the problem. The device is plugged in but not charging. This occured after I plugged in the AC adapter charging olug into the laptop. If this does not help your charging circuit on the motherboard is broken. May 8, 2020 · Or is it the AC adapter that's not recognized? If the battery isn't recognized, proceed as above - remove the base cover, disconnect the battery and hold the power button for 30 sec. It's the same Dell adapter that was working and the suggestions are to replace the adapter with a Dell Adapter (yes, it's already a DELL) and do some battery saving settings which are already in place. Mar 25, 2025 · Test if your system powers on with the AC adapter alone and reconnect the battery for optimal performance with this easy-to-follow guide. Go to p. When I start on the bios with the battery, and plug the adapter, I have 240w for about 10 second. Make sure you use an OEM Dell AC adapter and jack. Keep in mind that this is not a charger issue, as I have used two different chargers, both official and new chargers, that both sometimes work (again, based on the random chance issue). This gives you three options: 1. 25 to view - Dell Inspiron 14-5406 It's an Inspiron 15. May 15, 2015 · Press the F2 key 2-3 times you will now be on the BIOS screen Under the Main Tab look for the option that says AC Adapter Type If the Adapter Type says Unknown or None with the adapter plugged in. Which is ridiculous as this is the OEM adapter. Reconnect the adapter to the machine and if the status now shows as Unknown then the AC Adapter needs to be replaced. It is running slow because the laptop won’t use all the power available without the Jan 28, 2015 · [XPS 13] AC Adapter not recognized -> Battery not charging My research has shown that this is a somewhat common problem. Buy a docking station for 200 bucks 2. Jan 9, 2020 · Got the same issue on my xps 9560. attach a supported power adapter with at least 130 watts. Hopefully not a motherboard problem, but i'm suspicious because a couple months ago one of the memory slots failed (2 weeks after 1 year warranty ran out of course). To resolve this issue, try to reseat the power adapter. If not, and your specific model has a jack mounted on a cable that plugs into the system board, replace the DC jack (not all Alienware systems do -- on some, the jack is soldered to the system board). I have updated the bios. Didnt even got a low battery message. Please help. I tried uninstalling the battery and AC controller drivers. " Oct 19, 2022 · i get this message: dell power manager power adapter attached to your system is not recognized. I tried everything that I could find to get it to work; a new DELL adapter, new battery, new DC jack, BIOS update, uninstall/reinstall, etc. Around December, it started showing the message (plugged in, not charging) above my battery Sep 2, 2020 · The computer not longer recharge the battery, the adapter comes up as "unknown" it is not recognized by the computer. Ac adapter got recognized and the battery got charged. Oct 9, 2016 · AC Adapter Not Recognized?? I've had this issue for a couple weeks now and haven't been able to fix it. AC adapter issues result in laptop battery not charging, la Jun 29, 2012 · I have a Dell Inspirion and the power supply port appears to be damaged. Replace it for about 600 bucks 2. Jan 9, 2020 · For some reason my power adapter (original dell) is not recognized by the system and the battery is not charged. I bought and replaced the ac adapter directly from dell support, also got a new battery. get your laptop up and running again in no time! Dell Inspiron 5570 showing "AC Adapter Not Installed" even though it's plugged in? ⚠️ Don't worry! This quick YouTube Shorts video will help you fix the issue in just a few simple steps. Aug 6, 2023 · On many Dell laptops, there is a setting in BIOS to disable/enable that warning. Jul 10, 2016 · Latitude laptop not recognizing AC adapter, not charging I have a Latitude E5550 running Windows 7 which is having this problem. I continued to receive the message more frequently and was sent two other dell adapters as dell said it was probably the adapter. Oct 4, 2013 · The ac adapter/charger has 3 wires that connect to the laptop at the jack that plugs into the computer. Dell would not replace the system as they said it was over 21 days old but the unit had the problem when it was less than one month old! Nov 13, 2009 · Battery not charging, AC adapter not recognized Dell Latitude D610 shows battery critical warning at boot even on AC power. I tried disconnecting the battery and reconnecting. Nothing worked. It was not wise to use a known-faulty adapter - you may have damaged the mainboard. Jan 6, 2009 · The adapters cost nowhere near $100 - they're usually in the $30-50 range. Jan 31, 2016 · If the AC adapter is not correctly recognized, the battery will not charge. If it's the AC adapter that's not recognized, try another Dell OEM adapter. Fix laptop battery charging issues, such as not charging, stops charging, or plugged in but not charging. At early stage I removed the ac plug from the outlet and plug it again. This results in CPU underclocking (a lot) and battery not charging at all (although notebook is usable). Update the BIOS to the latest version, as outdated firmware can cause detection issues. Oct 28, 2019 · Hi, The AC adapter is not recognized. Battery did last a month, but is at 2%. &nbsp; i tried to buy a new adapter and AGA Learn how to troubleshoot and resolve AC adapter issues on a Dell laptop. If that is recognized, you're set. Jun 26, 2012 · Every time I turn on my Dell Inspiron N5010 laptop, I get the following message: "The AC adapter wattage and type cannot be determined. It started to work. If neither of those solves the problem, replace the mainboard. The system will adjust the perfor Sep 8, 2023 · Hi @mjsmith, Did you prove that the power adapter port was faulty by testing it using an Ohmmeter or a Voltmeter, between the input side of the port and the wires on the cable plug on the output side of the port? If not here's the service manual for the laptop that may help. Was yours made in China? Learn how to troubleshoot and resolve AC adapter issues on a Dell laptop. Also, dust or debris in the port, turning off the computer with the power button instead of selecting Shut Down in windows. notebook, your GPS, electric shaver, or just about any other electronic device. 2 (white and black) are for power and the 3rd wire sends a signal to let the laptop know that it is a "Dell type " or the correct type of charger. The battery may not charge. com having trouble with your dell laptop's ac adapter? learn 3 easy steps to fix this common problem. Resetting the AC adapter restores it to its default settings, clearing any temporary issues that may be causing the malfunction. If the issue still persists: If you are lucky your DC power jack ist defect, replacement is a few bucks and a few minutes work. Try a new Dell adapter - if it doesn't work, you're in for a major repair Learn how to troubleshoot and resolve AC adapter issues on a Dell laptop. Your battery will eventually die, you could buy a new one but what’s the purpose of that if it isn’t going to charge. The power jack doesn't appear to be broken. Nov 14, 2025 · Learn how to troubleshoot and resolve AC adapter issues on a Dell laptop. The problem Apr 4, 2022 · The two most common causes of the failure to recognize the AC adapter are the adapter itself, or the DC input jack. Dec 9, 2006 · My E1505 just started reporting power adapter not recognized. Aug 30, 2025 · Learn how to troubleshoot and resolve AC adapter issues on a Dell laptop. Common Causes of Battery Charging Issues Faulty AC Adapter: The AC adapter (charger) might be malfunctioning, not supplying adequate power, or not compatible with your laptop. After a few hours of playing some games, the laptop shutdown automatically. Learn Jan 23, 2018 · I face the same problem as ac adapter does not recognize and battery status is plugged in not charging. This problem might be due to problem with AC adapter, cable, port or mobo. When connecting the AC adapter, the LED goes white, then flashes amber, then goes off. There's a quite popular problem with Dell notebooks: the AC adapter is not recognized as Dell's and it is said to be "unknown" in Bios and after starting the machine. Note that the warning is not about the battery; it means that either it is not a genuine Dell AC adapter or there is something wrong with your AC adapter, charging jack, or motherboard charging circuit. Let us know your findings. I bought it for college and being a broke college student, I really don't want to have to replace anything on this already pricy and new laptop. Apr 20, 2022 · A week ago, I started to get the warning that my AC Power Adapter Type cannot be Recognized every time I would start up my laptop. Reconnect and check again. Apr 16, 2022 · The battery wouldn't charge with the AC adapter plugged in. I have tried two other original Dell power adapter from a set of Latitude E5440 and still show "unknown". If the battery is then still not recognized, replace it. I have 2 Dell power supplies (got a spare for travel) and now neither will charge the battery. When the Dell Inspiron 3593 shows 'power adapter not recognized,' first inspect the AC adapter and DC jack for damage or loose connections. It's barely even a year old and the batter Jul 21, 2018 · First thing to try is a new OEM Dell adapter. As noted, the DC jack should be replaced with an OEM part. Apr 10, 2024 · The problem could also be with the replacement battery -- if it's not recognized by the system, and the AC adapter is not recognized, you will have issues. If you Google Dell ac adapter rproblem, you'll see a hundreds of responses. I've tried power cycling, resetting the drivers, using different outlets in the house. Damaged DC jack (replace the jack if the first doesn't get the adapter recognized). Try a new OEM Dell adapter first - if that doesn't solve the problem, replace the DC jack: < > And if that doesn't get the adapter recognized, the charge circuit on the mainboard is at fault - unfortunately, it means the mainboard will need to be replaced. . I changed the AC Adapter (charger) still the same problem. Apr 6, 2020 · I had the message AC Adapter not installed in the BIOS of my Dell Vostro 3590. Not sure why there doesn't seem to be a recall or a notice from Dell. The ID pin The battery may not charge…Please connect a DELL 64W AC Adapter or greater for best system performance. Mar 14, 2018 · If the replacement AC adapter is OEM Dell (your images don't show), and like the original is not recognized, the next thing to replace is the DC jack inside the system. Battery Hardware Issues: The battery itself could be faulty, damaged, or experiencing failure in its internal circuitry or its aging. It has operated just fine since Feb 2015 when I bought it, until within the last 3 weeks when I got: "The AC adapter wattage and type cannot be determined. Basically when I plug it in I get a nice popup telling me that it couldn't detect that its a Dell power supply so it won't Feb 7, 2021 · Solved xps 15 adapter not recognized Struggled with this a second time after replacing the charging port about six months prior. Dec 3, 2014 · I have an Alienware 18. If not, next thing is to replace the DC jack in the system. I then changed th DC Power Jack. After ensuring it wasn't the port again I resigned myself to turning my laptop into a paperweight but then found this on Tom's Guide. Won't run on AC without battery. Dec 27, 2021 · Inspiron 3793 Original ac adapter not recognized So I bought this just over 2 years ago, in fact my service ran out 9/25/21 and now my adapter is not recognized. Jan 30, 2008 · I thought the power cord was not plugged in tightly. , and couldn't get the battery to charge. Jul 11, 2016 · Alienware 17 Plugged in, not charging/AC Adapter not recognized I have had my Alienware 17 for two years now. This simple guide will walk you through the steps to reset your Dell AC adapter and get See full list on whatsabyte. Jan 2, 2019 · I went to charge my XPS 13 9360 this evening and found the official Dell power adapter is not being recognized. Jan 26, 2019 · Sometimes when i plug in my laptop, the AC adapter won’t be recognized and the computer will just not charge. One of those will likely solve the problem. It’s not the charger, nor the battery, nor anything than dell could/would fix No matter how many chargers you buy the laptop won’t recognize it and it won’t charge the battery. Nov 29, 2018 · If your Dell AC adapter is not recognized, there are a few things you can try to fix the problem. Learn how to troubleshoot and resolve AC adapter issues on a Dell laptop. Step-by-step solutions for Dell laptops. Different battery and AC adapter produce same results. Dec 4, 2023 · I am running on AC. Jan 9, 2020 · Try another AC adapter. First, check that the adapter is plugged into a working outlet and that the cord is not damaged. All of the sudden the battery stopped charging and the official dell AC Adapter, that shipped with the laptop, is listed as Unknown in the BIOS. Dell Power Manager would generate a message saying that the attached adapter wasn't recognized. Is the motherboard bad, is there a fix Learn how to troubleshoot and resolve AC adapter issues on a Dell laptop. I change with a new one, and the problem is the same. AC works. (gpu If you’re having a Dell laptop charger problem it could be because the AC adapter is not working. Nov 14, 2018 · The icon displays that it is plugged in and not charging, and shows the infamous message: AC Power Adapter Type Not Recognized. It the adapter is still not recognized, though - it's the charge circuit that's bad and the mainoboard will need replacement. Battery was at zero. Battery meter shows 71 hours and only 2%. Then replaced the dc power jack. We have replaced the battery and the power adapter (45w), and yet the issue continues. Its really frustrating because it caps the CPU at 0. Buy a USB-C charger > 60w and live with a crippled system. For those who do not know what this is, it is a short cable which incorporates the plug in point ont the laptop to a small connector for Oct 26, 2020 · " I've had the issue of the AC Adapter not being recognized " ----------------------------- There are many reasons computer get the message AC adapter type is not determined or not recognized by computer such as quickly inserting or removing adapter from port. Find information about how to use and troubleshoot AC adapter-related problems. What's with Dell building laptops that only work for a year? My Sony took Jun 26, 2019 · 17 R4, AC adapter not recognized I've had my laptop for around 10 months now and recently I've had bios message saying that the AC adapter is not recognized and it doesn't charge when plugged in. I would plug it in, and it would flash with the 'AC Adapter Learn how to troubleshoot and resolve AC adapter issues on a Dell laptop. Then, t When it does boot, it gives a message that the AC adapter can't be recognized. Up until yesterday, it was charging absolutely fine, but now it's saying that the adapter isn't recognized and isn't over 45W. Dec 2, 2024 · There are three possibilities: Damaged DC plug (replace the adapter first). About a month ago, my computer stopped recognizing my power adapter (I am still using the one that came with it). And yes, they're proprietary, as they are on your cell phone, Sony, HP, Apple, etc. When I F2 during restart, the battery status says 'AC adapter not installed". I don't have a spare adapter to try or I would. Can't update to XP SP3 cause it says not on AC power. bhb idn bdichtz qzsfb gdro prymy sax cumr aiokylr lbow llgwmpgb tblbk rtuglm ritpruo nwuuvx