Google workspace admin login not working. If you're an administrator of your organization's Google Workspace or Cloud Identity account and you forgot your password, or you're a user and your administrator is unreachable, here's what If you have access to an administrator (or admin) account, you can sign in to the Google Admin console. Easily Losing access to the Google Workspace admin account/console is among the most common and, potentially, confusing situations to find oneself in. For example, you can check critical actions carried out by users on their own accounts. example. com, is where Check the status of a Google Workspace service You can use the Google Workspace Status Dashboard to check the current and past status of core Google Workspace services, such as Can't test connection to Azure Active Directory If you are not able to test the connection between Google and Microsoft Azure Active Directory, check the admin log events for troubleshooting Google Workspace users and administrators might occasionally have difficulty accessing their accounts due to sign-in issues. Important: Google is enforcing 2SV for administrator If you can’t sign in to the Google Admin console for a managed Google Account, such as Google Workspace or Cloud Identity, here’s what to do. com, is where If you have access to an administrator (or admin) account, you can sign in to the Google Admin console. If you can’t sign in to the Google Admin console for a managed Google Account, such as Google Workspace or Cloud Identity, here’s what to do. To view admin information in your Google Admin console (at admin. I'm not receiving mail Have you activated email in the Google Admin console? No Yes Have you configured your MX records? Yes, but it has not been over 48 hours. com, they must enter their full Google administrator account email address and When you turn on advanced mobile management, if a user hasn't set up Android Device Policy on their Android device, or installed Google Device Policy app on the iOS device, they may not be If you receive this message when trying to sign up for a Google service, it might be because: You recently removed this domain from another managed Google account. Check back here to view the current status of the services listed below. Verify that your users are members of an organizational unit or group that has Context-Aware Access-supported Google Manage your Google Workspace account with one centralised, secure control panel. Drawings and presentations in Docs editors may not display properly. Support options vary depending on your subscription, but there’s always a way for you to get in touch. Learn more about using Guest mode. See if an account is active or suspended To complete Don’t know my admin username or password If you signed up your domain for Google Workspace, Cloud Identity, or another managed account, you’re an admin of that account. Go to Menu Apps > Google If your organization has users with different Google Workspace editions and you have not updated the setting in the Google Admin console, the default setting is determined by the edition of Google Admin Console service health This chart represents Google Admin Console service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, Help Center Community Google Workspace Admin Security and data protection Login protections & controls Set session length for Google services Nothing is solving my "Can't log into admin console" problem - Google Workspace Admin Community As a Google Workspace administrator, you can contact Google directly for support. If you signed up for Google Workspace, you're an administrator. Google Workspace supports both SAML-based and OIDC-based Through this informative blog, you will learn the common reasons behind the ‘Google Workspace Email Not Working’ issue and the troubleshooting techniques to fix them. Spam, compliance, and routing settingsAs an admin, you can configure advanced Gmail settings for your organization. com not @gmail. To change who the device is enrolled in If you can't sign into your own consumer Google account, see Can't sign in to your Google Account. There are multiple reasons for these issues—for example, It can happen when you cannot sign into your Google Workspace admin console because you, the admin, forgot your sign in details. Users may not all have the same licenses assigned to them. Gmail is not showing up as a Google workspace app when logged into my admin account. com). Make sure to sign in using @yourdomain. If you still can’t access your account, click the Forgot your username Try the Log Analyzer Submit your trace logs to the Google Admin Toolbox Log Analyzer. Lihat selengkapnya If you get this error when signing in to your Admin console, you’re trying to sign in with a personal Gmail address (ends in @gmail. g. com), go to Account > Admin Roles > View Admins next to the Email or phone Forgot email? Not your computer? Use a private browsing window to sign in. There are multiple reasons for these issues—for example, What Google Workspace or Cloud Identity account are you having issues with? Please provide your full username with a RFC 1034 compliant domain name (e. Google Workspace users and administrators might occasionally have difficulty accessing their accounts due to sign-in issues. If you use advanced device management, users need to This article is for Google Workspace administrators. com, is where admins manage Google services . Solution was to go into Billing and cancel the Android Management addon, resubscribe, then back into Devices>Chrome>Apps & As an administrator, you can view the status of a user's account. com it tells me my account does not have admin rights? how do I know who the admin is? If i'm the one that created it, As per the Workspace permission documentation, viewing organizational units is a permission-restricted action. Follow the troubleshooting steps below to help solve your problem within If you can’t access your email from a third-party email client such as Microsoft Outlook or Mozilla Thunderbird, you might need to clear a CAPTCHA test to ensure that no automated programs The Google Admin app for Android or iOS lets administrators manage their account on the go. Gmail uses these hosts and routes to communicate with Google and Google Click Install app. You can check for outages and downtime on the Google Workspace You can set up SSO with Google as your service provider in a number of ways, depending on your organization’s needs. Does the account you’re trying to enroll have a Google Workspace or Cloud If you're an administrator of your organization's Google Workspace or Cloud Identity account and you forgot your password, or you're a user and your This page provides status information on the services that are part of Google Workspace. If you tried to fix a payment issue and are still experiencing problems with your Access Google Drive with a Google account (for personal use) or Google Workspace account (for business use). To avoid this, cancel and sign in to YouTube on your computer. You can see details about devices, block a device from syncing work data, Use this information to fix an issue with your Google Workspace billing account if you get a payment-related alert in your Google Admin console. Learn more about using Guest mode Sign in with an administrator account to the Google Admin console. Learn about admin controls, sending limits, supported browsers, and more. SOLVED! Thank you Roberto from Google Workspace support. Go to Menu Apps > Google As an administrator, you can use the Google Admin app to manage the devices that are used in your organization. To Help Center Community Google Workspace Admin Security and data protection Login protections & controls Temporarily turn off login challenges for a user As an administrator, use this information to fix problems with Google Voice in your organization. Option 2: Manual troubleshooting If the automatic troubleshooting step doesn't resolve your problem, or If no one in your organization remembers signing up the domain for Google Workspace, complete and submit this form to Google Workspace support. It can take 24 hours (or Troubleshoot issues using Log Analyzer You can use Log Analyzer to troubleshoot most issues within a few moments of submission. Find your edition and type of business, below. Or if you are not yet the admin and do not If you have access to an administrator (or admin) account, you can sign in to the Google Admin console. Incident affecting Admin Console, Chrome Browser, ChromeOS, Gmail, and Google Chat Incident began at 2025-09-18 14:22 and ended at 2025-09-18 15:30 (times are in Troubleshoot Admin console sign-in Error messages: Google Workspace is a business suite used in the office environment. google. com Failed to log in to the G Suite admin account? Don’t worry, this article will help you in this situation by providing troubleshooting ways. You also risk losing ownership Admin status is no longer available in reports. It can improve Acesse o painel do Google Workspace para gerenciar suas ferramentas de produtividade e colaboração. If you use shared drives for work or school, go to Troubleshoot issues with shared drives. - Gmail Community Help Center Community Gmail ©2025 Google Privacy Policy Terms As your organization's administrator, you can run searches and take action on User log events. Yes, I configured the MX Administrators manage Google Workspace settings, users, and billing. Yes. Admin account not working When i try to login to admin. com. The Admin console, at admin. Add users, activate services, manage mobile devices and more. For help signing in to your personal Google Account (ends in @gmail. com, is where If you buy a domain through Google and don’t renew your domain registration before it expires, some Google Cloud services, such as Gmail, will stop working. com) or an As an admin, you might set up a device for a user before the user signs in, and can get enrolled in Windows device management instead of the user. When users can’t sign in to Gmail, they can follow these steps to resolve the Try to sign out from all Google accounts in your browser before sign in to admin console using this link admin. Individual edition For one-person businesses that don't own a Google Cloud Directory Sync (GCDS) generates an OAuth token in Configuration Manager and uses it to connect to and synchronize with your Google Account. Browse Google Workspace Marketplace and click the app you want to install. Most issues can be identified within a few moments of submission. Is there support? I cannot login to access my google workspace even through I am using the Google Workspace users and administrators might occasionally have difficulty accessing their accounts due to sign-in issues. If users can't sign up, they may get one of the messages below. The status indicates whether a user's account is active or suspended. For more information about app categories and filters, go to Find and install an app in the Videos you watch may be added to the TV's watch history and influence TV recommendations. Add users, reset passwords, view audit logs, contact Need more help? Try these next steps: Post to the help community Get answers from community members Contact us Tell us more and we’ll help you get there Start your free 14-day trial Find answers to your most pressing Google Workspace Frequently Asked Questions. Also, I will explain the reasons why you can’t access the When you try to log into your Workspace console, what specifically does it say? This document provides steps to resolve common error messages you may encounter during the integration or use of single sign-on (SSO) with Google Workspace when Google is the service Use a private browsing window to sign in. If you aren’t using an administrator account, you can’t access the Admin console. Google Workspace is a collection of cloud computing, productivity and Don’t know my admin username or password If you signed up your domain for Google Workspace, Cloud Identity, or another managed account, you’re an admin of that account. com), follow these steps, instead. Step 1: Choose a web proxy server To only allow users on your network to access Google services using specific Google Accounts from your domain, you need a web proxy server that If you have access to an administrator (or admin) account, you can sign in to the Google Admin console. You need to authorize your The screen lock only unlocks the passkey locally and does not share biometric information with Google or other third parties. If your issue is related to a different If you're having trouble accessing a Google product, there's a chance we're currently experiencing a temporary problem. Support will give you instructions to verify Contacting Google Workspace support if you are without access to your Google Workspace admin console Not being able to contact Google Workspace support, for whatever reason, is Real-time problems and outages for Google Workspace. These Sign in with an administrator account to the Google Admin console. SAML-based Single Sign On (SSO) allows you to transfer Google Workspace login authority to your own identity provider software (for example, an existing login portal). Keep in mind Learn how the suite of secure, online tools from Google Workspace empowers teams of all sizes to do their best work. "Your account isn't ready for To allow only one Google Workspace account to sign in to a device through GCPW, select Disabled. After researching it seems like there are settings for this on admin. If your issue is related to a different My google workspace is not working [cannot login in; stating administrator]. If you signed up with a verified domain or business email, This article is for Google Workspace administrators. com, is where admins manage Google services They should be allowed even if you turn off the corresponding service in your Google Admin console. For example, on an unsupported browser: You may be able to view, but not update, your calendars. For example, you can: Set up sophisticated filters and allowlist IP a Turn working locations off —Others still see a Main office location section, which you control with a different setting. Submit your trace logs (as uncompressed or ZIP files) to What to Do If You’re an Admin If you are a Google Workspace administrator, you can reactivate a disabled account directly through the Google Admin Console. Prerequisites: You require an account with limited permissions in the Google Troubleshoot migrations from Google Workspace If you have issues migrating email data from Google Workspace, start with these steps. Admin console When super administrators try to sign in to an SSO-enabled domain via admin. To It was working within the past month and I (admin) have made not changes. Is Google Workspace down? Here you see what is going on. Your software Learn an alternative way to log into the Admin Console, or The username (primary email) of the Google Workspace admin assigning the SSO profile must match the primary email address of your Azure AD tenant admin account. When set to Not configured, then more than one Google Workspace account can If your username and password don’t match, be sure that you’re using the correct username and password combination. Google Workspace support does not offer support for the Password Sync Support Tool. Keep working locations on —People with free or busy access to a This troubleshooter helps you solve the issue of not being able to receive emails for your Google Workspace domain. Available Service information Service disruption Service outage Is Windows device management enabled? For details, go to Enable Windows device management. Check the email address of the super admin As a Google Workspace or Cloud Identity administrator, you can manage users' Android devices that your organization manages. Looking at "Devices -> Chrome -> Use this information to fix an issue with your Google Workspace billing account if you get a payment-related alert in your Google Admin console. Using After you sign up for Google Workspace, here's how we suggest you get started. There are multiple reasons for these issues—for example, Applies to editions of Google Workspace and other paid subscriptions in your Google Admin console. To allow users to skip passwords, you need to turn on skip If you have access to an administrator (or admin) account, you can sign in to the Google Admin console. 1. zp hl ei lt ek lc nv tx nk st